Delivery and Returns Information
You can return any item within 14 days and we will gladly replace the item or offer a full refund for it. All we ask is that you send the items back unused in their original condition with all the original packaging.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
Once your parcel is despatched you will be sent an email containing your tracking details. This allows both you and us to track your parcel's every move from our door to yours!
All of our products are sent via a courier of our choice and will be provided with tracking information.
Points to note
- The contents of your order and your delivery postcode will determine which delivery services you will be offered.
- Delivery costs are calculated on total weight, this includes the weight of both the products and the packaging.
- All returns must be sent back to us at our contact address unless otherwise stated.
- All delivery timescales are subject to stock availability.
- For made to order and customised parts there will be no refunds unless faulty.
Monday to Friday on the service we offer on orders placed through this website. there is no set time for delivery from any company during the day, but it is usually between 8.30am to 6pm, although the courier companies may deliver into the evening to residential addresses.
Goods will be delivered to you, the buyer, at the address provided by you on the order form, unless agreed previously.
We can deliver to an address other than the billing address, but please note that extra documentation may be needed to comply with such orders, and in some circumstances we may not agree to the request and advise that delivery can only be made to the billing address matching the card used for payment.